A balance of time to look independently along with guidance and advice from Daniel led to a sale. When it came to collection of the car there was a bit of a wait however the store manager Alastair kept us updated and attended . The only part of the process that was a big disappointment was when it was time to collect our car which we had spent alot of time choosing and alot of money buying we found it covered in a thick layer of dust which was disgusting, when I pointed it out I was told that's because it goes into storage u til we collecting and they are always complaining about the colour of the cars after they come back out. The girl did attempt to wipe the car down with a damp cloth which seemed a bit pointless with the thickness of the dust covering the whole car. After excellent customer care from Daniel to secure a sale I was left disappointed by the after sales care.
7 years ago
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