On picking the car up noticed lots of scratches on the body work. Informed Damian sales controller who 100% guaranteed that they would get it sorted by replacing the part and machine polishing it. Received a call from Graham business manager on monday to see how i was getting on with car. Informed of the issue when collecting car, he again said that they would get the issue sorted. When we took the car for a test drive it was covered in advertising so couldn't see the marks. I had to wait a whole week to collect the car due to waiting on a lock cover so they had plenty of time get the car looking first class as they tell you their second hand cars look when sold. It's now Wednesday and still haven't heard back from the garage. Heard from the garage car booked in to get machine polished. So hopefully problem will be resolved