Had a terrible time with my recent purchase of a car. Chose my desired car at the Hillington Branch on Tuesday 31st July, returned the following day and paid the full amount in cash and was told the car would be ready to collect as it was coming from the Edinburgh branch. This was not the case as this was my salesman’s day off, even although he had told me tha5 he was personally going to collect the car. I was then told that I would be able to collect the car on Thursday 2nd August. I made three calls to Peter Vardy (12.30pm, 3.30pm, 5.30pm) and each time was told that I would receive a call back, which did not happen. On the last call that I made I was told that I would be able to collect he car on Friday 3rd August ‘100%’. On Friday 3rd August when I called at 10.30am I was told to ‘sit tight for my salesman to call me to collect the car’. I waited six hours and then called back to be told ‘I could collect the car if I wanted but there are some minor body work issues to be done if I was happy to collect it in that condition, if not it would be the following day’. On Saturday 4th August I received a call at 10.10am telling me to go into the branch at 11am to collect the car. Inside the car there was not even as much as an air freshener been put in not to mention any mats or any kind of good will after the trouble and inconvenience that was caused. More alarmingly, within 3 minutes of leaving the car showroom and going on the M8 towards Glasgow, the Engine Management light appeared on the dashboard, the car began to lose power and couldn’t reach 30MPH! This light kept appearing randomly throughout any journey that I made so decided not to use the car. I had to return to the branch today (Wednesday 8th August) with the car for them to run a diagnostics test and it was found that the car needed a new coil, spark plug and other work that I cannot remember. As a courtesy car was not an option, I had to sit in branch for 4 and a half hours whilst this work was carried out - I refused to pay the £50 round trip taxi fair to go home and back again, when I was already out of pocket with taking the day off work to get this situation resolved. Throughout this whole horrendous experience, I received not one apology from any member of staff. I whole heartedly regret getting involved with Peter Vardy and would not recommend anyone use the company - quite the contrary, as per my Social Media posts which have accumulated 1,703 shares up until now (Wednesday, 8th August 16.35) Shocking service. Shocking company.