When we came to collect the car it had marks all over it as it hadn’t been cleaned properly. The car had only 1 key although 2 days previous to it when we purchased the car there was 2 keys & service hand book which had gone missing it seems when it was being serviced. The service was supposed to be done on the 2 days between purchasing the car & collecting it , but on the day of collection they could not find any paperwork to show the service was done, but then appeared with an invoice showing it had been done 10 days previously before we bought the car. The rubber gasket all round the driver window was all badly scored which was not like that when the car was viewed, after SEVERAL phone calls over nearly 4 weeks we finally got another key which we had to wait for at the Arnold Clark branch next door who were extremely helpful. We also got a Vardy service book to which it stated the car was serviced but not indicating what had been done to the car.... all in all extremely poor after sales.