I loved that I did not feel any pressure from sales team. Was left sitting while sales man sorted things out once I decided to purchase a car, felt this could be reduced! Was told car had features by sales man that it does not! And when collected car I knew more than the staff about things I was asking before I left... And again what a long prossess which I felt could be shorter, and as for that mayhem with the music covered car and rigmarole, that should be explained and purchaser given the option to opt out if wished. I did opt out as I had been pre warned but the girl looked at me like I had two heads on my request! Other than staff neading to know more about the car they are selling so customers are not disappointed with features they were told they have and don't and talked through features they do, I am happy with my car. Thank you