Car store itself is a fantastic facility. Loads of choice. Helpful friendly staff. During these testing times is well set out and clear instructions are visible for all to see. Salesman, mine in particular Chris Mitchell was first class. Found the ideal car for me with 15 mins of speaking. That’s about as good as the service got from Peter Vardy. My car arrived and I was invited to come and see it which I did. I was more than happy with the car. A few items on the bodywork were pointed out which I was assured would be repaired. The alloy wheels were pretty rough and was told they would be sent away to be refurbished. Interior of the car was clean. Car mats were in the boot and all functions of the car were operational. Fast forward a week to the day of collection and I was horrified by what I discovered. My car was presented to me. Alloy wheels glowing having been refurbished. It appears that’s all that was done to my car. The points on the bodywork that were going to be repaired by the onsite body shop were hardly looked at. The chips on the rear bumper had not been repaired properly. I ran my finger over the bumper and the filler that had been used came off. 2 marks on the drivers door are still apparent as ever and have not been touched. And this was all found in poor lighting. To my horror the worst part that I found at the time was a bulge on the outside wall of the front near side tyre. This was missed by the MOT tester, whoever carried out the PDI check and the car valeter as the wheels had all been dressed. This I am sure you are aware is a road traffic construction and use offence which had I not observed could of resulted in 3 points and £100 fine minimum. The tyre was changed for a tyre that was lying around. The car now has different rated tyres all over the place. Having now had time to inspect the car closely my grumbling list has got bigger. This will be dealt with by way of complaint to Peter Vardy.