As below, I ordered a Philips Lumea Prestige, got the email many have mentioned above after a few days and I felt something wasn’t right, so researched Cartbright. I’ve tried to contact them, to no avail. I’ve since reported them to my bank and hope to receive a refund - but won’t hold my breath! Companies like this need to be held accountable - what make them more deserving of innocent, hardworking peoples’ money?!! It’s disgusting. I hope these reviews make a difference and cause others to think twice about using them. Very soon, I’m sure the banks/police get to the people behind the website and string them up. Shame on you “Cartbright”!