Booked a car through EasyJet Car, because my flight was late and the Car Rental Desk was closed, they canceled my reservation for "No Show" and keep all prepaid money without offering any alternative or penalty for late Pick Up.
This despite I correctly communicated the flight number in the reservation.
Skip this company and book directly with the car rental company, you will be more protected in these situations.
Costumer service practically useless, they cannot move or rebook reservation and all they do is sending premade email telling how sorry they are.
2 years ago
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