Anonymous
DEFINITELY THERE ARE COMPANIES THAT ARE DEDICATED TO LOOKING FOR A MINIMUM DETAIL SO THEY CAN STEAL YOUR BEACH, AND carTrawler IS ONE OF THEM. I CAN'T BELIEVE I BOOKED WITH THEM FOR MY TRIP TO MEXICO, AFTER BOOKING I REALIZE THAT THEY ASK FOR $7000 DOLLARS DEPOSIT WHEN RENTING THE CAR AT THE COUNTER, I CHECK WITH THEM AND MAKE THEM EXPLAIN TO ME AND TELL THEM WHAT OTHER OPTION THEY HAVE, AND FROM PAYING $198 IN MY RESERVATION THEY OFFERED ME TO PAY $598 + AND PAY AT THE COUNTER A DEPOSIT OF $750 WHICH I THOUGHT WAS SUPER EXPENSIVE BUT WAS MY ONLY OPTION. AS THE DATE WAS APPROACHING I HAD NO OTHER OPTION BUT TO PAY THE DIFFERENCE. I ARRIVED AT THE CANCUN AIRPORT TO PICK UP MY RENTAL CAR AND WHEN I PRESENTED ALL MY DOCUMENTS WITH MY NAME ON THEM AND THEY WERE GOING TO MAKE THE DEPOSIT OF $750 THE POINT OF SALE BLOCKED MY CARD, SO I HAD TO USE MY FRIEND'S CARD AND THEY MADE ME PAY THE FULL RATE AGAIN WITH A DIFFERENT CARD AT THE AIRPORT AT THE RENTAL CAR OFFICE, THEY TELL ME THAT carTrawler WILL REFUND THE FULL FEE PAID, I ASK FOR REFUND AND THEY ONLY REFUND ME $54, I CALLED TO CLAIM AND GET MY MONEY BACK AND THEY TOLD ME THEY WILL NOT REFUND ME ANYTHING. IN THE END EVERYTHING CAME OUT TO ME AT $1398 SINCE AT THE AIRPORT THEY MADE ME PAY A LITTLE MORE SINCE I HAD TO UPDATE MY RESERVATION. THEY ARE DEFINITELY SCAMMERS, I RECOMMEND THAT YOU DO NOT USE BROKER INTERMEDIARIES BECAUSE THEY DO NOT GIVE YOU A SOLUTION AND THEY KEEP YOUR MONEY. I STILL WAITING FOR MY $598 THAT THEY STOLE FROM ME. SCAMMERS SCAMMERS SCAMMERS SCAMMERS THEY DON'T EVEN DESERVE TO HAVE A STAR, THEY ARE OPPORTUNISTS.
2 months ago
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CarTrawler has a 1.1 average rating from 71 reviews

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