VERY UNPROFESSIONAL!!!! I WAS ROBBED!! This company refused to let me speak to a supervisor or a manager giving me the run around for 30 min when canceling my rental car. They charged me for 4 days rental with without ever taking the car!!! I booked the car at 12pm for a 3pm pick up. At 2:45 I was given the run around through the original 3rd party website “JustFly” trying to cancel while I was at the rental car company physically. By the time they transferred me to 3 different people and finally getting me over to “Cartrawler”, the rep said it was too late for me to cancel and no refund is available! I asked to speak to someone who can help me she insisted I call back in an hour or to wait an hour. No one from management returned my call. This is ridiculous!! I will continue to speak out on this on any review website I can until I am properly addressed! “JustFly” and “Cartrawler” will not get away with this!!! Let’s see if getting over on one customer is worth the loss of a good business practice reputation..... very disappointed in my experience.. plus the rental car company was supposed to be at the airport in Miami, however, it was in some back alley in a sketchy trailer... the whole experience was very bad... ok to google, yelp, and any other review site I can find... I gave “Cartrawler a whole week to get back to me.. they did not. Do better!!