First I want to say that I really like the cart! When working properly it's great. I had the older model that required a cable to join the cart to the hand control. The hand control stopped working less than a year after purchase. With the help of Cart tek service department, I got it working again! Again this year the controller stopped working but the tricks that got it working again last time didn't work this time. I was forced to purchase a control upgrade for $169 so I could use my $1300.00 caddy. I have to say that paying to fix something that should have worked properly in the first place bothered me! I wish Cart tek would relook at their policy because I probably wouldn't buy another one under those policies!