Overall it was a good experience, I was able to get a whiskey that is not available through local retailers, and I received it within two weeks of my order. Areas for improvement would be live tracking updates. The link provided only showed that it had been shipped. Since a signature was required for delivery, I had no idea of how to plan when the shipment would arrive so I could sign for it, because there was no live tracking updates. I happened to be home this morning when it was delivered, so it worked out, but live tracking would be imperative if I placed another online order using this method.