Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,231 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you and I plan to order again”

Helpful Report

Posted 22 minutes ago

“I ordered Cask Cartel's Bourbon and American Whiskey Advent Calendar. My order arrived promptly. No issues in delivery. And my husband is pleased with his bourbon and whiskey selections throughout December.”

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Posted 4 hours ago

“Package arrived a bit beat up but product was intact and good to go.”

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Posted 15 hours ago

“Took longer than expected but customer service was good”

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Posted 16 hours ago

“Service good. Delivery smooth. Priced a little high.”

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Posted 17 hours ago

“Took a bit longer to get than expected but still got something that's hard to find.”

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Posted 22 hours ago

“Good service. Prompt reply to questions. Great packaging. I'll be back.”

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Posted 1 day ago

“While I understand there are many processes in place for these things, it might benefit from having something in place that tells Cask Cartel that an order has not been fulfilled/shipped within a certain amount of time, as was the case in my order. Once I raised the issue of having not received a portion of an order, CC was very communicative and offered a replacement within a quick timeframe.”

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Posted 2 days ago

“My order arrived on time and was very well packed for a safe shipment. It will be a Christmas gift for my husband.”

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Posted 3 days ago

“Simply put amazing all around great customer service”

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Posted 3 days ago

“Amazing selection and they were able to use a shipper that delivered to my home! Will order again!”

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Posted 3 days ago

“As promised”

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Posted 3 days ago

“They were very responsive to my concerns about the long delay in receiving the item. Finally, Taylor did everything she could to resolve the issue and I finally received my order. I would do business with them again.”

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Posted 6 days ago

“The wine was to die for. Absolutely great service. The wine arrived 2 days ahead of need so have plenty of time to settle from long trip. Could not have asked for better service”

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Posted 1 week ago

“Very happy with my purchase, shipping and delivery and packaging with fantastic.”

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Posted 1 week ago

“This is a beautiful selection of whiskey. Shipment arrived very quickly and my boyfriend is enjoying sampling them.”

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Posted 1 week ago

“It's a Christmas gift for our son. Received in plenty of time. We'll let ya's know his reaction! Thank you so much! Merry Christmas 🎅 🎄”

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Posted 1 week ago

“Our son is very happy with the gift!”

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Posted 1 week ago

“Too expensive but cool idea.”

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Posted 1 week ago

“Easy and fast”

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Posted 1 week ago

Cask Cartel is rated 4.3 based on 17,231 reviews