Opted for free gift, received no free gift (only the whiskey that I had purchased) for a birthday present. No text message was sent to the birthday receiver either. $70 for whiskey, $30 for flat rate shipping, $1 for insurance against breakage. Had to call 2x to get past the automated system (pressing 1 only restarted the system). Rep said they could be out of the free gift (never clear what it was supposed to be) or shipping forgot to pack it. More upset that I had to call about something that could have been updated on the shipping or route emails and why ask for text message info on birthday if not going to send it to the person? The fed ex driver didn't require signature and left it next door on my mom's porch. I just happened to see him leave the driveway. I can honestly say I won't be a repeat customer; way too many issues. Trust pilot has your business reviewed at 2.5. I should have researched the reviews.yes
2 years ago
Cask Cartel has a
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