When I purchased this gift, it gave no indication of when it would ship. When it did ship later it shipped during a time the recipient was out of town, unable to sign for the package. UPS did not leave any indicator until the FINAL time they tried to deliver. Due to this, the package was returned, instead of being able to make an adjustment to hold at a facility or ship to a different address. Then I was charged the shipping fee a second time in order to have the gift resent. And I still don't know when this item will ship, making it possible that this could all happen a second time. I realize that some of this is the fault of UPS, but as a business I would think you'd want to let UPS know where they are failing you and your customers. I think the cost of reshipping this is outrageous and has ensured I will not order from you in the future for gift purchases.