I ordered brand new IPhone 12 Mini. As soon as I ordered I realized my address is wrong so changed my address in my account (thinking that should change the address on my order) but it did not changed it. So I called within 5 min after I placed order, they did not pick up but some one call me back so I explained everything and she was nice to hear and help. she said will let the seller know about this and they can deliver to the right address, it should not be a problem. she CCd me the message requesting change of address to seller. I never got reply back, now parcel is already on the way to the wrong address. I called them again they said seller never acknowledged the change of address and we are sorry we can not help you. I purchased this for my wife for our Marriage anniversary, looks like its going to the wrong person.