The worst customer experience imaginable. Ordered for Christmas, in November, advised dispatched did not arrive. Followed up multiple times, directed us to delivery partner who had no record of tracking number. Eventually found out order was lost and they would not send a replacement. Then refunded money to a cancelled card even though requested in writing for a different refund. Now they have made it our responsibility to follow up with the bank for the refund. Hours of time following up, still no refund and no wine fridge. DO NOT PURCHASE FROM THIS RETAILER.