I bought a e300 razor scooter for my 10 year old after researching it and thought i would get in early for xmas, scooter was left outside my door in plain site when 2 foot over would have been unseen. Xmas comes I've charged it up and am shocked at how slow it is i thought it may need time to wear in..after a week no improvement. , i noticed two of the foot plate bolts were worn, this leads me too believe its a refurbished unit, i rang got a returns number RMA number is 9998011170755. Was asked how i would like to see this matter turn out but this is no guarantee how it would be, i answered refund or replace/or supply correct motor and part refund. Few more days past still nothing now it wont even charge, i bought this scooter for my 10 year old autistic girl for xmas from catch not a on line seller. Ive sent a request for a update, no response..i presume im going to have to post there junk back at my cost, but i think i will buy her a alidi scooter and catch can go bugger off as i will use every platform available to me to review my dealings with catch, catch can jam there scooters and anything else they funtastic or toys r us sell.. it wont take back what should have been a great xmas present but i will make sure catch know not too take a dump on this Australian, she is so disappointed, it was clearly a con to get rid of old stock or refurbished stock, how the hell does a 250 watt motor get into a e300, its my opinion unless i change my mind that catch is a complete con, I do have Australian consumer protection and will see how that pans out..i will also go on talk back radio and have a wah wah there as well. I will also advertise my dealings in the local paper for free, i will make a youtube video of the scooter and my dealings with catch,com.au then i might go too the small claims court after i contact consumer affairs' i might even visit there warehouse just so i can do a google review on google maps the bunch of in my own opinion con artists who are just above pedophiles but below used car sales men, you bet im upset at catch.com.au this has been a truthful review by jason taylor, the opinions in this review reflect my opinion at this time and maybe forever, so to the