I ordered a Lego set for my nephew's 6th birthday through CATCH. The product was photographed to look as though the finished product was a massive transformer! Upon delivery, it was a small box measuring approx 30cm and we paid just over $70 when the same item at KMart is $25! Emailed CATCH to query the item and its size etc... customer service was terrible. They said they would not refund, and in the end, offered a refund but we had to pay the freight. So, in the end, we wore the cost of freight both ways in order to get some money back. We may have lost out but on principle, they can have their tiny overpriced lego set returned!