Made a purchase in July 2023 from a CATCH seller called AU PRODUCT. When it didn't arrived I contacted the seller. Found out it was sent to a real old address in the CATCH system, even though I had provided my current address at the time of sale. And I paid with PAYPAL, which also lists my current address. AU PRODUCT suggested I travel to my old home, an hour away, and door knock. I said no. Then they said they couldn't help me and I should contact CATCH. So I did. CATCH said there was nothing they could do and suggested I read their Terms & Conditions. Bottom line, I paid for an item on CATCH, I received nothing. Look, if they had simply admitted the error and offered something like a discount on a future purchase then I would have been a happier customer. Mistakes happen, I get that. But I just got fobbed off.