I purchased a wardrobe from Catch, and it was a nightmare from start to finish. The product arrived incomplete – half of the items were missing! I had already organized a handyman and had to pay him $150, even though he could only assemble half the wardrobe due to the missing parts.
It took over two weeks for Catch to send the remaining items, and during that time, I wasted countless hours chasing them through emails and phone calls. Their idea of compensation for their massive mistake? A measly 10% discount.
Now that the missing parts have finally arrived, I’m stuck paying another $150 to get the handyman back to finish the job. The whole experience has been frustrating, costly, and a complete waste of time.
I’m NEVER shopping from Catch again. Consider this a warning to others – avoid these muppets at all costs.
8 months ago
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