Jacqueline Portmann
"Cautionary Note for Cat in a Flat Users: Exercise Care in Selection and Booking" The experience as a cat sitter on Cat in a Flat (catinaflat.com) proved to be disappointing. While the platform's concept is appealing, there is a lack of reliable implementation. The emphasis on the application process and document submission for cat sitters does not ensure trustworthy and professional service providers, as evident in numerous 1-star reviews from other customers. Finding a reliable cat sitter on Cat in a Flat requires a stroke of luck. Furthermore, I would like to expand on my experience with Cat in a Flat by highlighting another critical point. As a seasoned pet sitter with over 8 years of experience, certification, and a proven track record of reliability, I was willing to contribute a significant percentage of my earnings to Cat in a Flat and provide professional services for customers in Bern. Despite my transparent communication about my existing pet care website and willingness to collaborate, Cat in a Flat did not accept me into their community. The reason provided was that it would be a pity if they had to pay double for insurance. This justification proves to be unfounded and unprofessional. As an independent pet care provider, I have clear structures, including transparent payroll management and existing liability insurance. Every provider should have the freedom to register on the platform and offer their professional services. Instead of explaining the reasons for their concerns about potential double insurance payments, my account was suspended without a clear explanation. This lack of communication and unprofessional handling has disappointed me with Cat in a Flat, and I advise all pet care providers to explore alternative platforms that value transparent and cooperative collaboration. Cat in a Flat has completely lost my trust. Additionally, I want to emphasize that customers should also scrutinize their choices and bookings on Cat in a Flat (catinaflat.com) to avoid any bitter disappointments.
3 months ago
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Cat in a Flat has a 3.5 average rating from 41 reviews

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