I placed an order online with Cato in January and was advised to wait 2 weeks for my order. It has been over 30 days and I still don't have my order. Customer Service recommended that I contact the store. The store says it was shipped on January 13th but they don't know what happened to the order. Have we not heard of tracking orders and simple research? I had to go back to Customer Service and tell them to resend or refund. It has been over a week and still no refund. I am done with Cato at this point. Online orders used to arrive in one week. Now with the pandemic it was 2 weeks. In my case, it is never.