I've been shopping Cato's for nearly 25 years. 90% of my closet is Catos. Yesterday the I shopped the Cato's at 4407 Ambassador Caffery, Lafayette, La. The lady working was one of the absolute rudest employees I've ever come across in my history of shopping with them! I simply wanted her to check to see if any of the items I had on layaway had been discounted. Her very rude response was, "None of this has been discounted!!!!" She could have simply said, "Let me check for you". In the past when you had items you were holding the clerk would ask, "Do you need me to start a dressing room for you". So polite. This lady obviously doesn't begin to know what customer service looks like. Some of the posters were not falling off the wall, etc. Just an overall bad experience. One bad apple spoils the whole bunch because it will be awhile before I enter a Cato's. I made to feel like a bother instead of a loyal customer!