I want to commend the store mgr., Lisa, at store #939 in Ft.Smith, Ark. on Rogers Ave. I am from a nearby small town and I bought a pair of jeans that I fell in love with, but they were too small. So I took them to the location in my town to exchange them for a bigger pair, I had lost the receipt and any identifying paperwork with the order # and the location in my small town, after an employee was extremely rude to me was unable to assist me. Lisa was able to get a pair of the same jeans from the Junior dept. and use that order # and was able to order me the correct size. I appreciate her, I spend a lot of money in Cato stores, I do want to say I love the store mgr and most of the employees at the location in my small town and they are exceptionally nice but It was Lisa at store #939 in FT. Smith. Ark on Rogers Ave. that was able to help me and I appreciate her and want to thank her