Had to wait 35 mins for them to do paperwork. Then 20 mins wait for vehicle to be given and we where the only customers in there at the time . Van in shocking condition AND FILTHY DIRTY BOTH WING MIRRORS BROKEN WITH HOLES AND CRACKS. DENTS SCRATCHES ALL OVER IT VAN DOES NOT LOCK AT ALL. KEY ALMOST HANGING OFF KEY FOB HOLE IN FLOOR IN BACK OF VAN. ONLY ONE DOOR WORKING AND OPENING AT BACK OF VAN. FRONT LEFT WHEEL SOUNDS DODGY WHEN YOU BRAKE AND CHANGE GEAR. NO SIGNS IN TOP OF GEAR STICK. AND PAID 180£ FOR THE PRIVALEGE TO RENT VAN FOR 3 DAYS. ABSOLUTELY SHOCKING CONDITION. BEWARE!!!! We had to drive to Devon from reading in this bone shaker and it's only a 2015 plate . Not good at all.