Extremely Disappointed — Students Deserve Better
My experience at CBBC Career College has been overwhelmingly negative, and I feel strongly that prospective students need to know the reality before enrolling.
From the start, there was a lack of transparency and honesty. The school markets itself very well, but once you're in, the reality does not match what was promised. Many students, including myself, were encouraged to join through peer referrals or incentives — but once we arrived, we realized we’d been misled. The quality of instruction, support, and structure is far below what any student deserves, especially for the over $19,000 in tuition fees we’re expected to pay.
Classes are delivered mostly through Zoom, where instructors lecture for 15 minutes and leave students to figure the rest out on their own. We spend hours sitting in front of computers, essentially self-teaching. Asking questions often feels discouraged. Personally, my instructor would ignore or dismiss me and treated me differently because I wasn’t a straight-A student. She would smile and engage with others, but when I spoke, her body language and tone clearly changed. It was humiliating and demoralizing.
Support for struggling students is nonexistent. There is no effort to meet with students after class, no tutoring, no plan to help anyone catch up. If you fail one module — even near the end of the program — you’re dismissed without a refund or opportunity to continue. Students dealing with personal challenges are not met with understanding or flexibility; instead, their situations are often used against them as grounds for dismissal. It feels like once the school gets your tuition, your wellbeing is no longer a concern.
The mental health toll is real. Many of us felt overwhelmed, stressed, and completely alone. We were bombarded with assignments and tests before even having time to learn the content. Imagine starting a new unit today and having a test the next day — that was normal. There was no time to actually absorb or understand what we were being taught. Students were constantly under pressure, and 95% of us felt unsupported, unsure, and emotionally drained.
There is no help with practicum placements — students are expected to do all the research themselves, even if they’re in a new province and unfamiliar with the local requirements. There's no guidance on licensing or career prep. The school simply says, “figure it out.” That is unacceptable, especially when people are making major life changes — moving across the country, finding housing on their own — just to attend.
The program structure is disorganized, and communication from staff is poor. Emails go unanswered. Important information is shared last-minute. Students are constantly left to figure things out in panic mode. For the money we’re paying, this level of disorganization is unacceptable.
Some course materials were even outdated or inconsistent with what is actually used in the field. We weren’t being properly prepared for real jobs — just pushed through modules at a rushed pace with minimal context.
The school offers no value for money. Paying nearly $20,000 for what amounts to self-directed learning on Zoom, with no student support, outdated content, no job assistance, and an unsupportive, even discriminatory environment — it’s beyond disappointing.
I sincerely hope this review encourages the school to rethink its priorities and truly put students first. We are not just tuition payments — we are people trying to improve our lives, and we deserve better. Until serious changes are made, I cannot recommend CBBC Career College to anyone.