I purchased a Samsung 49 inch monitor after reading very good reviews online about CCL. Delivery and communication was excellent. The good news ended here unfortunately the product was either a return and it was evident it had been opened before from the packaging also the screen has dead pixels in the right corner. I reported this to CCL who were happy to take it as return but I have ro pay for the postage and they may retract some amount from the full cost under some circumstances. Ridiculous that they are sending out faulty/returned items and having us pay for the privilege of returning them. Order Number: 4426834