A very fast, efficient service. A high quality product which I am happily keeping. The reason for not giving the full 5 stars is because the product had obviously been reduced between the time of order and dispatch. The product I received had a sticker stating the price reduction on the price label, however my invoice still charged me the full amount. I wouldn't mind having missed out on the reduction if the product hadn't already been marked down before dispatch. A bit disappointing that I wasn't given the benefit of the price reduction especially considering the product had a reduced price ticket on it. Customer goodwill???