Criminals! My Stepmother spent £80 on cd-keys this Christmas and they have stole the lot! How can they be allowed to get away with this?! She purchased a steam voucher for £50 and gifted it to my son on his 18th birthday when he tried to use it it said it had already been redeemed. Emailed several times and they are refusing to resolve the issue! She also spent £30 on vouchers on the 5th December which he tried to use yesterday and said awaiting codes. They have advised me these were out of stock but they'll get more stock in soon?! What on earth!!! Happy to take £80 of money but we have no product to show for it?! Completely ruining an 18th birthday gift and Christmas present. So shocked and disgusted they are allowed to get away with this!