cdkeys.com Reviews

Name: cdkeys.com
Rating: 1.48

1.5 Rating 211 Reviews

12 %

of reviewers recommend cdkeys.com

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Metrics

1.5

Based on 211 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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cdkeys.com 1 star review on 10th June 2023

Holger

cdkeys.com 1 star review on 8th June 2023

Holger

cdkeys.com 1 star review on 2nd August 2022

Dave

cdkeys.com 1 star review on 11th February 2022

Dontgetscrewedlikeidid

cdkeys.com 1 star review on 23rd January 2022

Anonymous

cdkeys.com 1 star review on 21st December 2021

Nick Lorde

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 years worth of Xbox game pass core for the US and under $100 no additional fees added on when checking out. Redeemed all codes and they all are working. It’s a legit site”

Helpful Report

Posted 14 hours ago

“I bought from them thinking what a great deal. Instead I got errors that I couldnˋt access my OneDrive storage I bought from them. They have made excuse after excuse and still no storage. Must be close to a year now that they told me they would fix it and have not. Recent e-mails have been ignored.”

Helpful Report

Posted 2 weeks ago

“Purchase was easy and quick. Received the game in minutes. Will return.”

Helpful Report

Posted 1 month ago

“Mi experiencia con CDKeys ha sido decepcionante. Me tenia que llegar el codigo de FC 24 Edicion Estandar el viernes, como no me llego le escribi a soporte, me respondieron el lunes asegurandome que me iba a llegar y, a pesar de las promesas del servicio de atención al cliente, no he recibido mi código. Es martes por la noche y sigo esperando. Esta falta de eficiencia y comunicación efectiva me hace sentir estafado. Esperaba un servicio más confiable y oportuno, el numero de mi orden es 0137529520”

Helpful Report

Posted 2 months ago

“Absolutely ridiculous. I’ve preordered EAFC24 a month ago. And I was told that I will get my key the night before the release. I havent received the code and support has been ignoring me for there days straight.”

Helpful Report

Posted 2 months ago

“I dont even want to give a star, money started coming out of my account unlawfully, i do not know how they managed to get my card details, there has been no email order confirmation either, watch these guys and customer support fails to refund stolen money”

Helpful Report

Posted 5 months ago

“Stole my money. Paid for a pre order, refused to deliver the pre order or return my money”

Helpful Report

Posted 5 months ago

“Attention Warning! CdKeys.com is a fraudulent keyshop. A product that was pre-ordered a long time ago is not delivered, although it is still offered in the store. CDkeys does not give a comprehensible reason for this. The paid purchase price is not refunded, but misappropriated! Attention! The refund of the purchase price is denied! The order has been listed in my CDkeys account since the release of the game. The game is currently sold by cdkeys. A delivery will not take place. CDkeys refuses to refund the purchase price. I am supposed to take a voucher, but for what, because CDkeys does not deliver ordered goods! Furthermore, CDkeys recently manipulated the order details in my account afterwards and removed the button to retrieve the key. I have saved screenshots as proof. CDkeys refuses to state a responsible person and the place of jurisdiction, so I cannot file a criminal complaint for fraud and embezzlement at the moment. Attention fraud!”

Helpful Report

Posted 5 months ago

“Attention warning! CdKeys.com is a rogue keyshop. A product that was pre-ordered a long time ago will not be delivered, although it is still offered in the shop. CDkeys does not give a comprehensible reason for this. The purchase price paid will not be repaid, but embezzled! Attention! The repayment of the purchase price is refused! The order has been available in my CDkeys account since the release of the game as soon as available. The game is currently sold by cdkeys. A delivery does not take place. CDkeys refuses to refund the purchase price. I'm supposed to take a voucher, but for what, because CDkeys doesn't deliver ordered goods! In addition, CDkeys recently manipulated the order details in my account and removed the button to retrieve the key. I have saved screenshots as proof. CDkeys refuses to specify a responsible person and the place of jurisdiction, so I have not yet filed a criminal complaint for fraud and fraud”

Helpful Report

Posted 5 months ago

“Refuse to refund for Dead Island 2 they can't fulfill. I've purchased from them 118 times and this is how thjey treat me. Ignore my requests.”

Helpful Report

Posted 7 months ago

“Terrible, no customer service. They just take your money”

Helpful Report

Posted 7 months ago

“Absolute trash, waste of my $20 never provided a access code.”

Helpful Report

Posted 8 months ago

“Like many others, I bought a code for Hogwarts Legacy and, whilst I was charged (although, luckily it was a pending transaction), I received no confirmation or no receipt. I put in a ticket for support and was responded to within an hour requesting a screenshot of the receipt that I had already said I didn't have. When I repeated this to them, I received absolutely no response. After 24 hours of no response, I put in a second ticket, this time with an attachment of the pending payment in my account. I had a response from another member of the team saying that I would get a update from him when he had some information from the relevant team. After 4 whole days of silence, I replied requesting an update and was only sent an automated holding email detailing a series of issues in handing out codes for Hogwarts Legacy. I replied to this with the relevant information...and received the exact same automated holding email as a response. Another 24 hours later, I once again requested an update and received no response beyond a third rendition of the automated holding email. At this point I lodged a complaint by issuing another ticket. I complained about the length of time it had taken, the lack of human communication and the generally poor customer service that they had provided. As if to prove my point, the person who responded just sent me a copied and pasted version of the exact same automated holding email. My pending transaction will be automatically cancelled by my bank tomorrow as it will be the 7th day that the money has been held back. Something tells me I will not be getting this game. I have previously used this website and have been happy with the service provided. As have many of my friends. This is the first time that something has gone wrong with a transaction that we're aware of. However, whilst this is the first time that I've had to deal with customer support, it has been handled so atrociously that it puts me off buying a single game code from them ever again.”

Helpful Report

Posted 9 months ago

“Never had a Problem, bought a total of 10 games”

Helpful Report

Posted 9 months ago

“My worldwide game key wouldn’t activate in my country after purchasing. Support asked for the code which I gave them, then proceeded to ignore all other emails from me. They never responded or fixed anything. They stole my money. Waste of time too.”

Helpful Report

Posted 10 months ago

“Bought a Minecraft key, it didn’t work and they will not refund me or respond to my tickets.”

Helpful Report

Posted 10 months ago

“keys don't work and the help is non-existent, will never use again, advise others to do the same also. ended up having to go to my bank to sort out the matter”

Helpful Report

Posted 1 year ago

“best customer service ....................... if you want refund then you can contact them on +1 (8O5) 4IO 5040 .............”

Helpful Report

Posted 1 year ago

“Absolutely disgraceful. My 10 year old used his birthday money to buy a couple of games. Firstly the instructions on how to access the games is poor but when you do mange to work it out, you can't download the games because you need a certain amount of laptop storage! At no stage in the purchase process was this stipulated and they refuse to refund him for the game he can't play because we can't afford to buy a laptop with more storage!!! Customer service at its finest. Well done you a*rse*oles. Wish I had researched them and looked at other reviews beforehand.”

Helpful Report

Posted 1 year ago

“Do not safe yourself a few dollars by buying from this site, it's a 50/50 if the keys work. They are selling used keys, and they state that customer support has a 2 hours response time, that is simply not true, they do not respond to emails, and will do nothing to resolve your issue, i'm on week 2 trying to get my money back, without a reply from them. Will have to trust that Paypal will resolve this in my favour. Scammy company with no regard for their customers”

Helpful Report

Posted 1 year ago

cdkeys.com is rated 1.5 based on 211 reviews