cdkeys.com Reviews

Name: cdkeys.com
Rating: 4.08

4.1 Rating 888 Reviews

78 %

of reviewers recommend cdkeys.com

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4.1

Based on 888 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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cdkeys.com 5 star review on 10th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed this order on 3. 18. 24 or # 0160718500 it hasn't arrived or the key is there a arrival date for both”

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Posted 1 month ago

“Basically scammed again on this site”

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Posted 1 month ago

“Unrefundable purchase for a game key that doesn't work. Do not buy from this company.”

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Posted 2 months ago

“It didn’t work , i want a refund”

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Posted 2 months ago

“I did not authorize a purchase”

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Posted 2 months ago

“Ordered PSN gift card Took money immediately and confirmed my order on the website, but then proceeded to send email saying there was a problem collecting my payment and to try again with a different method. Support no help, just repeats the message in the email. AVOID”

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Posted 2 months ago

“Bought a microsoft word lifetime product. Never received the key. Then received two emails from them telling me they will send me the key if I click on the link. Don’t do it. Turned them in the BBB and to state attorney general office.”

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Posted 3 months ago

“I bought from them thinking what a great deal. Instead I got errors that I couldnˋt access my OneDrive storage I bought from them. They have made excuse after excuse and still no storage. Must be close to a year now that they told me they would fix it and have not. Recent e-mails have been ignored.”

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Posted 5 months ago

“Mi experiencia con CDKeys ha sido decepcionante. Me tenia que llegar el codigo de FC 24 Edicion Estandar el viernes, como no me llego le escribi a soporte, me respondieron el lunes asegurandome que me iba a llegar y, a pesar de las promesas del servicio de atención al cliente, no he recibido mi código. Es martes por la noche y sigo esperando. Esta falta de eficiencia y comunicación efectiva me hace sentir estafado. Esperaba un servicio más confiable y oportuno, el numero de mi orden es 0137529520”

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Posted 6 months ago

“Absolutely ridiculous. I’ve preordered EAFC24 a month ago. And I was told that I will get my key the night before the release. I havent received the code and support has been ignoring me for there days straight.”

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Posted 6 months ago

“I dont even want to give a star, money started coming out of my account unlawfully, i do not know how they managed to get my card details, there has been no email order confirmation either, watch these guys and customer support fails to refund stolen money”

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Posted 9 months ago

“Stole my money. Paid for a pre order, refused to deliver the pre order or return my money”

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Posted 10 months ago

“Attention Warning! CdKeys.com is a fraudulent keyshop. A product that was pre-ordered a long time ago is not delivered, although it is still offered in the store. CDkeys does not give a comprehensible reason for this. The paid purchase price is not refunded, but misappropriated! Attention! The refund of the purchase price is denied! The order has been listed in my CDkeys account since the release of the game. The game is currently sold by cdkeys. A delivery will not take place. CDkeys refuses to refund the purchase price. I am supposed to take a voucher, but for what, because CDkeys does not deliver ordered goods! Furthermore, CDkeys recently manipulated the order details in my account afterwards and removed the button to retrieve the key. I have saved screenshots as proof. CDkeys refuses to state a responsible person and the place of jurisdiction, so I cannot file a criminal complaint for fraud and embezzlement at the moment. Attention fraud!”

Helpful Report

Posted 10 months ago

“Attention warning! CdKeys.com is a rogue keyshop. A product that was pre-ordered a long time ago will not be delivered, although it is still offered in the shop. CDkeys does not give a comprehensible reason for this. The purchase price paid will not be repaid, but embezzled! Attention! The repayment of the purchase price is refused! The order has been available in my CDkeys account since the release of the game as soon as available. The game is currently sold by cdkeys. A delivery does not take place. CDkeys refuses to refund the purchase price. I'm supposed to take a voucher, but for what, because CDkeys doesn't deliver ordered goods! In addition, CDkeys recently manipulated the order details in my account and removed the button to retrieve the key. I have saved screenshots as proof. CDkeys refuses to specify a responsible person and the place of jurisdiction, so I have not yet filed a criminal complaint for fraud and fraud”

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Posted 10 months ago

“Refuse to refund for Dead Island 2 they can't fulfill. I've purchased from them 118 times and this is how thjey treat me. Ignore my requests.”

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Posted 11 months ago

“Terrible, no customer service. They just take your money”

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Posted 1 year ago

“Absolute trash, waste of my $20 never provided a access code.”

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Posted 1 year ago

“Like many others, I bought a code for Hogwarts Legacy and, whilst I was charged (although, luckily it was a pending transaction), I received no confirmation or no receipt. I put in a ticket for support and was responded to within an hour requesting a screenshot of the receipt that I had already said I didn't have. When I repeated this to them, I received absolutely no response. After 24 hours of no response, I put in a second ticket, this time with an attachment of the pending payment in my account. I had a response from another member of the team saying that I would get a update from him when he had some information from the relevant team. After 4 whole days of silence, I replied requesting an update and was only sent an automated holding email detailing a series of issues in handing out codes for Hogwarts Legacy. I replied to this with the relevant information...and received the exact same automated holding email as a response. Another 24 hours later, I once again requested an update and received no response beyond a third rendition of the automated holding email. At this point I lodged a complaint by issuing another ticket. I complained about the length of time it had taken, the lack of human communication and the generally poor customer service that they had provided. As if to prove my point, the person who responded just sent me a copied and pasted version of the exact same automated holding email. My pending transaction will be automatically cancelled by my bank tomorrow as it will be the 7th day that the money has been held back. Something tells me I will not be getting this game. I have previously used this website and have been happy with the service provided. As have many of my friends. This is the first time that something has gone wrong with a transaction that we're aware of. However, whilst this is the first time that I've had to deal with customer support, it has been handled so atrociously that it puts me off buying a single game code from them ever again.”

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Posted 1 year ago

“My worldwide game key wouldn’t activate in my country after purchasing. Support asked for the code which I gave them, then proceeded to ignore all other emails from me. They never responded or fixed anything. They stole my money. Waste of time too.”

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Posted 1 year ago

“Bought a Minecraft key, it didn’t work and they will not refund me or respond to my tickets.”

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Posted 1 year ago

cdkeys.com is rated 4.1 based on 888 reviews