cdkeys.com Reviews

Name: cdkeys.com
Rating: 4.38

4.4 Rating 1,434 Reviews

86 %

of reviewers recommend cdkeys.com

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4.4

Based on 1,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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cdkeys.com 5 star review on 26th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammers, take the money no product”

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Posted 3 years ago

“Don't buy from them. Paid for dying light and they claim they sent it, then claimed they sent it to another email and I never got the game.”

Helpful Report

Posted 3 years ago

“I bought a game key for a title that's really glitchy/performs terribly. I did my due diligence - made sure everything was updated, double-checked settings, contacted the game creator's customer support, and even did a full reinstall. That particular game just works horribly when using multiple monitors. This was certainly something I couldn't have guessed would be the case prior to purchase/install (it's 2022 why would a game not work with multiple displays?!), and it definitely wasn't disclosed in the game's description. Instead of CDKeys issuing a refund or even a store credit for the broken product so I could buy a game from them that actually works, they basically just said, "tough luck." You can't always know it's a broken, glitchy game until you install it and, once you do, you're screwed - CDKeys keeps your money & walks away. I essentially got punished for making an effort/spending my own time to get a defective game working. They're just in it for a quick buck. They don't care if they're selling you poo and, when they do, there's no service whatsoever. Don't buy from them. Get it somewhere that stands behind what they sell.”

cdkeys.com 1 star review on 11th February 2022

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Posted 3 years ago

“FRAUDE Y ROBO. You buy a game, pay, wait for the key and it never comes. They tell you that they will return your money and it never arrives. FRAUD and THEFT Compras un juego, pagas, esperas la clave y nunca llega. Te dicen que te devuelven el dinero y nunca llega. FRAUDE y ROBO”

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Posted 3 years ago

“Bought dying light 2 delux 2 months before release. Got an email saying it has been refunded due to no keys. Perfect timing for the increase in price huh? ; )”

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Posted 3 years ago

“Horrible site, they did a refund on a pre-order i did 1 year ago. 2 days before launch. No consultation, just instant refund and if I want to buy the key again it will be at the price it will have at that time (that is doubled now) . In my opinion a scammy way to get more money.”

Helpful Report

Posted 3 years ago

“i brought Dying light 2 deluxe edition and today when its coming out they said they dont have keys and gave me a 5% disscount. I have sent them an email asking for my 320 CD coins back because i used them to buy the game as well so i asked for them back and the owenr off the site has now banned me from going on there. safe to say i will not be buying my games off there from now on.”

Helpful Report

Posted 3 years ago

“I pre-ordered Dying Light 2 Delux Edition about 2 months back. Today, 2 days before release I received an e-mail that my order is getting canceled because they ran out of keys. Before the price of Normal Edition was 32€ and Delux Edition 43€. Now the price is 48€ for Normal and 78€ for Delux edition. I received a 5% "discount" which, if I used, would get me normal edition for 45€ which is ridiculous. Disgusting and unprofessional, can't recommend.”

Helpful Report

Posted 3 years ago

“Orderd dying light 2 back in Dec got refund as they know they could of made more money terrible company won't be using agin after this”

Helpful Report

Posted 3 years ago

“Someone fraud my account and bought something for 196.78 from this company I am explaining to them I am a older woman and I was frauded and they told me pretty much they are sorry but they not giving me a refund these ppl are crooks and I don’t know why ppl deal with them I will be taking this further”

cdkeys.com 1 star review on 23rd January 2022

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Posted 3 years ago

“Bought a worldwide code but it did not work in my country now they are not replying to my emails and I'm unable to get a refund”

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Posted 3 years ago

“Ordered 12 months xbox live and 12 months ea access and the ea subscription had been used contacted cd keys and they have refused to sort it out”

cdkeys.com 1 star review on 21st December 2021

Helpful Report

Posted 3 years ago

“I purchased 2 games on special during Black Friday Deals on the 26th of November. My Friend happened across these games and bought them together, at the same timeframe, he successfully obtained his keys. I however had the "awaiting" status from the beginning, I have contacted support and asked what is happening, I was asked if I would wait of if I would prefer a credit. I opted for the game as it becomes available. I contacted them again today on the 15th December only for them to merely credit me, claiming a fault on the website. This is unacceptable. I am not satisfied as I am a new customer to them and this is the very first experience with a recommended platform, I cannot accept the manner in which this is handled. It's the principle.”

cdkeys.com 1 star review on 15th December 2021

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Posted 3 years ago

“Scatman said if I can give you one piece of Advice always where Sun screen mine would be never to buy anything off here wast of space”

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Posted 3 years ago

“Scammers just like Eneba, might be same person”

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Posted 3 years ago

“Took payment then said the game wasn't available in my area despite the advert displaying UK in the title. Tried again with another game and same issue in the end I just went to Xbox and purchased it. I wouldn't waste my time. 1st time customer, last time customer.”

Helpful Report

Posted 3 years ago

“On the 1st of December I made a purchase on the CDKeys.com website for £100.00 for the Fortnite Bomber Skin for the PS4 I did exactly what there instructions told me to redeem the skin, the package was shown I then pressed redeem and a error message was shown stating that the code had expired, I then tried to contact CDKeys.com via telephone but there phone is always buys so I emailed there customer services team they asked for screen shots and a few other things in witch I gave them there next email was to say they are looking in to this and it will take 72 hours that was over two weeks ago ! when I I email them it's the same response stating they are looking in to it and will get back in contact with me. There code did not work all I'm asking for is a code that does work or a refund I've sent them everything they have asked for and this is how I'm treted and further more I can't even log in to there website no more as it shows "The owner of this website cdkeys.com has banned you temporarily from accessing this website" to me they have done this so I can't leave a review on the Bomber Skin pack as its clearly a scam !!!! do not purchase anything for there website as your code will not work and there customer service team will say the same thing to you all the time that they are looking in to it !”

cdkeys.com 1 star review on 10th December 2021

Helpful Report

Posted 3 years ago

“It wasn't possible to activate the game with the key purchased from CDKeys via STEAM. Because an error message said that the game is already installed. That was of course not true at all. There was a 2021 game version installed, the key purchased was for an older 2019 full version. The support wanted screen shots of my STEAM library and the error message which I have sent. After that I was put off again and again and finally there was no more reaction.”

Helpful Report

Posted 3 years ago

“Like many other reviewers, cdkeys sent a key which had already been used. Spent a month going through support, providing evidence that the code has not been used on my account only to the. Receive stock response that they will not refund as key has been used !. Effectively theft of my money. Would love to know what action anyone who has registered a poor review has taken as no complaints team and a parent company based in Saudi. I am looking to see if I can progress a claim through regulatory body given consumer rights breach.”

Helpful Report

Posted 3 years ago

“i bought deathloop on pc . the key has already been used on another account . i have been struggling with slow support . they're doing nothing . they dont give a damn if something goes wrong as long as they already grabbed your money”

Helpful Report

Posted 3 years ago

cdkeys.com is rated 4.4 based on 1,434 reviews