Regarding… COMPLETE SCAM!!! Do not purchase from this company!!! I purchased a 12 month PlayStation Plus Membership from them on 4/30/22. Tried to redeem the code on 5/12/2022. Got an error stating the code I entered was inactive. Contacted customer service. They told me to contact PlayStation Network since it was an issue on their end. Spoke with PSN, they confirmed the CDKeys code is valid but could not get it to work because “the merchant has not activated the code at the point of sale.” Contacted CDKeys again and they asked for a bunch of info like the code (already gave to them), transaction and subscription history with PSN, region, and if I had rebooted the PS5. I responded with all info. They said it would be 72 hours for an update. I told them I wanted a refund and will buy a membership through PSN instead. They said nope - my purchase was not eligible for a refund. THEY SENT ME A NON-WORKING CODE BUT TOOK MY PAYMENT RIGHT AWAY!!! They again blamed PSN! Then said that they hope I can redeem my code soon. 😳 I asked if it would be active and redeemable in a year after my new membership expired. No response until today when I received this: Hello, Our system shows that the code for your order has now been successfully redeemed. We hope this means that you're now enjoying your purchase! If there's anything else that we can help with, please let us know. Kind Regards, Jessica L Support Ace | CDKeys Customer Support I checked my account and only the full price membership is there. I DID NOT REDEEM THE CDKEYS CODE!!! They are taking no responsibility for their error and have stolen my money!!!
1 year ago
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