Bought a key, was never sent out. Order number : 12034423362 Date : 25 January 2019 Hour : 1 AM CEST Game name : Resident Evil 2 / Biohazard RE:2 PC + DLC Price : 35.99 Means of payment : Ideal How much time did it take to receive the key : Unlimited, never received a key Did you use support : yes How much time did they take to respond :605 minutes Key works : No They simply never sent the key. After 7 hours they responded to my support ticket and claimed that they just "re-sent" the confirmation email. Well, they didn't. Re-sending means sending something again. It wasn't sent in the first place and it wasn't resent. Have created a new support ticket and also replied, but didn't get an answer. Have ordered games before via CDkeys.com, but this is probably the last time. Why would someone say that they just re-sent something while they didn't? They claim that keys are sent out instantly. No they aren't and even when you reach out to them, they falsely claim that they have sent something again. My advice is not to buy anything from CDkeys.com. Try the other sites instead. In some cases, they don't have the keys in stock and they are very much aware of this, but they rather sell anyway without delivering anything in return. No key, 18 hours and counting.. Btw. found their website via allkeyshop.com. Have tried 4 times to add a shop review, but it's not working. My reviews never appear. Allkeyshop has also reached out to cdkeys.com and no response. They just ask me to wait. Can't even warn others.. smh