I made enquiries by email and they were answered promptly and efficiently. I do think though that the sample wallpaper I ordered was on the steep side at £5 although they said it was a bigger sample it wasn’t really that much bigger. I think you could cut costs of your sample down by not sending it through the post in a box which I don’t think is necessary and also if you insist on charging £5 why don’t you discount that price off the purchase of the rolls of wallpaper. Other than that the sample arrived quickly. Thank you. We will be purchasing the wallpaper shortly.