If you need medication quickly, it's a nice service. If you need therapy to talk to someone, you may want to look into therapists in your area. You can only meet with your care counselor once a month on here, and it's really just to check in and see how you're doing on the medication. I like my care counselor a lot, but I wish I could meet with her two times a month instead of one on the basic service package. The basic package is already fairly expensive for the service being received. (No slight against my counselor; they're great. Just meeting for one 30 minute session a month is not enough for the base monthly fee.)