I am unhappy. I have entered my insurance information, and the medical authorization is not being sent to my insurance. My pharmacy has been trying to reach someone to rectify the situation, but there is no option to speak to a person or know if the voicemail she left was received. How do I get the authorization to my insurance? It is not fair to expect me to front $330 every month when I have insurance. If this doesn't get fixed, I will be severing my relationship with Cerebral. Also, I reached out via the app and email-- I have not received any responses from anyone either. As I said-- If Cerebral cannot seem to get my authorization to my pharmacy immediately (I am now out of meds over this issue), then I will be severing my relationship and seeking help elsewhere. I am here for anxiety, and this situation has magnified it.