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Brigitte
I ordered oil through valueoils on the 15th Feb was told Certas would deliver on the 8th March ‘ driver turned up but no oil delivered ! when I managed to contact someone they told me that my tank was unsafe and they had pictures to prove it 🤷‍♀️ Well call me a pessimist but how convenient when the price of oil has gone through the roof . Still waiting for a refund oh and the pictures 😂 ordered through boilerjuice and swallowed the price difference ( £161 ) nice driver came from Western Fuel no problems’ did say he wasn’t surprised at Certas attitude as they were a lousy company and were known for it ‘as all these terrible reviews can testify to ! Unfortunately I shan’t be using valueoils again unless of course they block Certas from quoting . Appalling service from Certas DO NOT USE there are other much better company’s out there who give proper customer service .
3 years ago
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Certas Energy has a 1.2 average rating from 187 reviews