Order placed thru Boiler Juice Delivery promised on or before 26th Jan. Email from Certas Oil on eve of 24th Jan to say delivery would be made on 25th Jan. Called Certas 8.30 am on 25th for approx time of delivery and was told it was drop 10 and should be with me about lunch time. When it had not arrived by 3.15, I called Certas on the number they had given me, and told it would NOT be delivered today. No reason given and could not confirm when delivery would be made. Contacted Boiler juice and was told that they were told that Certas had added a comment from their driver that they could not deliver as they could not access the property. This was a complete lie. We were in just to take delivery and no Certas truck came to our property all day. !! Would like to hear what the company says about this misinformation but am not hopeful. I have cancelled the order.