If there was a no star review option I would use it. I've been trying to sign up to one of their boiler care plans with no success. Initially I got through to a very helpful lady, I gave her my details and and was told I would be contacted by email to arrange a date to survey the boiler.
Two weeks later I have still heard nothing from them and I have spent over a week trying to get someone the answer the telephone, which I assume must be in a locked filing cabinet, in the basement that has had the ladder removed, so you can't get to it!
7 months ago
Certas Energy has a
1.2
average rating
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