I have yet to have a bad experience with Charlie Hustle, at their shop, online OR with their products. Their t-shirts are among my favorite. They're soft, with just the right amount of stretch. Honestly, they're the most comfortable clothes I wear. Because of the high quality cotton, I was actually able to wear my KC Heart t-shirts all the way through my pregnancy, even though I was shaped like Violet Beauregard. It felt nice to feel like I could wear "normal" clothes even toward the end. I recently bought my first CH SWEATSHIRT and it's every bit as wonderful as the t-shirts.