Fiona Wakely
Deserve a ZERO. Began changeover from Council in Dec 2020 before closed by COVID. They went ahead and delivered 2 bins mid Jan 2021, & then charged us for 6 weeks to the end of Feb despite us not having a service. Then was sent a shi**y email on 31st March, saying that they could not continue our account on hold any longer because the Government had begun opening up the country, despite us not having a Beer Garden and not being able to open until 17th May! When they did finally begin service on 6th May, they collected once and then rang us to say that the Local company wanted to deliver us 2 of every bin and collect fortnightly. We told them we didn't have enough room at the premises but we would consider having two of the smaller bins. On 21st May reported to them that we had received only 1 collection in May and now both of our bins were full. Apparently the local service company had put us on stop for no reason! Now will not get a collection until 27th May - we are expected to black bag up all of our waste now that we are trading and put them on the pavement! Shocking Service - They are simply a Broker and have no control of the Local Services. They waiver breach of contract due to lack of service! No answer on phones - too busy with annoyed customers! What is the point of a Credit Note when we have rubbish all over the pavement for a week outside the business!
2 years ago
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CheaperWaste has a 1.0 average rating from 175 reviews

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