ALL my previous emails are falling on blind eyes, as no one is getting back to me. I was advised I would have a double collection last Wednesday 23rd - that didn’t happened, I’m not surprised at all. I was then advised it would happen on Friday 25th, again it didn’t happen, Biffa claiming they had emptied it! Clearly lying. I’ve already supplied pictures to you from Friday, and also even sent a video of the waste area to your Facebook page, no response. I phoned again your customer services this morning and was advised by Paul that Biffa were definitely going to be emptying it today between 4.30pm and 9pm - AGAIN DID NOT HAPPEN ! So I’ve spoken to 5 of your representatives now all within less than a week and nothing has been done. I’ve not had a collections for almost 6 weeks I had to get rid of my rubbish and that means I need to employ another waste disposal company to do this, otherwise I’m in serious trouble myself with the residents around me threatening to report me to environmental health. I have no option to now report Cheaperwaste to trading standards. You are in complete breach of your contract. I’ve had to burn my own waste this weekend just to get rid of some of it. You have a responsibly to ensure business waste is removed, whether you book it out to a 3rd party or not, my contract is with cheaper Waste, all that is happening is my time is being wasted constantly contacting you & I’m wasting my breath phoning you. The bin needs picking up and my contract cancelled.