Please do NOT use this company Please do not use this company! If you go to BBB you will see they have a 1.8 star rating. The reviews on here are mainly fake, which is stated on the BBB website. Please read the reviews on BBB, there is A LOT of fraudulent activity involving this company!!!! They have scammed so many people including me. They lie and say the charges are from the airline company, after speaking with the airline company I found this was not true. They deceiving list the charge as the airline company, instead of the actual company charging you. They completely ignore you and speak over you when you talk. I have put in claims with my bank and the BBB. I suggest you do the same if you have had similar issues. A supervisor named Oscar told me to “shut my mouth and listen” This company cancelled my ticket after accusing them of being fraudulent and kept my money. They have contacted me multiple times. The only conversation they will have with me is an ultimatum. Although they agree I should get a refund from wrongly canceling my ticket, they will only do so if I drop disputes and take down my reviews. I decided to have the BBB and my bank handle this. This company has a huge lack of morals.