The flight we booked through you was changed, so you put us on another airline. Unfortunately, we paid almost $200 to select specific seats and you told me that we would have similar seats on our new flight. After spending 1hour and 38 minutes on the phone with the new airline, we do NOT have assigned seats and the only seats available are in the middle seat.
You will be hearing again from us to get our money back.
3 years ago
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