I purchased a ticket with paid seats and insurance and had to change my flight day within 24 hours. On the new ticket I was charged an additional fee for a more expensive ticket but I was not tefunded the paid seats from the original ticket & am not able to select my new seats until after I check in. I was also charged again for insurance on the revised ticket but I never needed to file for insurance from the original ticket which I purchased before the 24 hour deadline. I will not be using this service again.
2 years ago
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