Bitter sweet… Sweet- because if the lower prices Bitter- I made an error during booking online, so I had to call customer service to fix it. I got Aiden whom told me I need to book trips that I can afford, after not being able to explain to me why my flights (for 7 ppl) was $378. More than what it was showing when I go through the prompts online.. I ask for a supervisor Aiden say none are available, that someone will call me back after 45mins. I then told him to transfer me to speak with a different agent. He said he can’t transfer me. I told him I’ll hold for the supervisor, he said I will be on hold for 45 mins plus. I told him I don’t mind. After counting talk over me. And disregard my concerns he placed me on hold. The supervisor answered in around 6 -10 mins. The supervisor resolved my issue 🤷🏾‍♀️