Not good. I called to ask a question and found out that my co-traveler was not on the reservation. Another call revealed that after they added the co- traveler, they didn't add her carry on. The co-traveler and carry on were paid for at booking. On another phone call, I was booked with a checked bag instead of the paid for carry on. When I got to the airport, I was told that if I wanted carry on instead of checked, it was cost me another $30. Very stressful situation.
1 year ago
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