I got a rather good fare but the booking experience was offputting. I booked online and thought I was good to go, the email said my flight was confirmed. Then 10 minutes later I got a call from a caller who said that I was not confirmed and that I had to give him information so that he could rebook my flight. I expressed my misgivings and he talked over my questions. I asked for quiet, repeatedly, and he kept stopping and refused to listen to me. So I hung up and tried calling the contact number. I got through, talked to someone, he said he was going to get some more information and then he hung up on me. I called again, got someone who said that I was taken care of and the phone rang while we were talking. I hung up after talking to that person and the voice message said that I did not have a confirmed flight, despite what the previous person had said. Then I called again and the next person said I did in fact have a flight. That was strange.